Terms of Service

Locals Only LLC

Effective Date: March 6, 2026

Last Updated: June 27, 2026

1. Acceptance of Terms

By downloading, installing, or using the Locals Only mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Locals Only LLC ("Locals Only," "we," "us," or "our"), a Virginia limited liability company.

2. Eligibility

You must be at least 18 years old to create an account or use the App. By using the App, you represent and warrant that you are 18 years of age or older. If we learn that a user is under 18, we will terminate their account immediately.

3. Account Registration

3.1 Creating an Account

To use the App, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@localsonlyapp.us if you suspect unauthorized access to your account.

3.3 One Account Per Person

You may only create one personal account. Creating multiple accounts to circumvent bans, restrictions, or platform rules is prohibited and will result in termination of all associated accounts.

4. Account Types

4.1 Personal Accounts

Personal accounts are tied to a zipcode. You may change your zipcode once every 30 days. When you change your zipcode, your previously published posts may be removed from the platform at our discretion.

4.2 Business Accounts

Business accounts are tied to a permanent business address. Business account posts appear in the Locals Only feed and are visible to users who follow your business. Business account locations are not subject to the 30-day change restriction.

5. User Content

5.1 Your Content

You retain ownership of content you post, upload, or share through the App ("User Content"), including text, images, and comments. By posting User Content, you grant Locals Only LLC a non-exclusive, royalty-free, worldwide, sublicensable, transferable license to use, host, store, display, reproduce, modify, adapt, publish, distribute, and create derivative works from your User Content in connection with operating, providing, improving, promoting, and marketing the App and our services, and for any other purpose determined by Locals Only LLC in its discretion.

5.2 Content Standards

You agree that all User Content you post will:

Be accurate and truthful
Comply with all applicable federal, state, and local laws
Not infringe any third party's intellectual property, privacy, or other rights
Not be defamatory, harassing, threatening, obscene, or pornographic
Not promote violence, discrimination, or illegal activity
Not contain spam, commercial solicitations not permitted by the platform, or malware

5.3 Content Moderation

We reserve the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is harmful to the community. Posts that receive a sufficient number of unique reports from other users may be automatically removed. We are not obligated to review all content before it is posted.

In addition, we provide tools for users to report posts, comments, profiles, and direct messages that violate these Terms. Our team reviews reports within a reasonable time as determined by Locals Only and takes action, including content removal and account suspension, when violations are confirmed. We may also automatically hide content that has been reported by multiple users while it awaits review.

5.4 Image Uploads

Each post may contain a single image. By uploading images, you represent that you have the right to share them and that they comply with our content standards.

5.5 Intermediary Status; No Obligation to Monitor

The App serves as a venue for User Content created by users. We do not author, endorse, or adopt User Content, and we are not the publisher or speaker of User Content for purposes of any claim arising from it. We have no obligation to monitor User Content, although we may do so. You, and not Locals Only LLC, are solely responsible for the User Content you post and for the consequences of posting it.

5.6 Interactions With Other Users; Assumption of Risk

You are solely responsible for your interactions with other users, whether those interactions occur online or in person. The App is a local community platform, and your use of it may lead to communication or in-person meetings with other users. WE DO NOT CONDUCT BACKGROUND CHECKS ON USERS AND MAKE NO REPRESENTATIONS REGARDING THE CONDUCT, IDENTITY, OR SUITABILITY OF ANY USER. YOU ASSUME ALL RISK ARISING FROM YOUR INTERACTIONS WITH OTHER USERS AND AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND MEETINGS. To the fullest extent permitted by law, you release Locals Only LLC and its officers, directors, employees, and agents from all claims, demands, and damages arising out of or relating to any dispute or interaction with another user.

5.7 Indemnification

You agree to indemnify, defend, and hold harmless Locals Only LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your User Content, (b) your use of the App, (c) your violation of these Terms, (d) your violation of any applicable law or the rights of any third party, or (e) your interactions or disputes with any other user. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of that matter.

5.8 User Content Disclaimer; No Reliance

Locals Only is a community platform that allows businesses and users to post content, including specials, promotions, updates, news, and other information ("User Content"). All User Content is provided for general informational purposes only.

User Content is created by businesses and users, not by Locals Only LLC. We do not author, endorse, verify, or guarantee the accuracy, completeness, timeliness, or reliability of any User Content, including any prices, offers, hours, availability, or other business information. Any reliance you place on User Content is at your own risk. Offers and information may be inaccurate, outdated, or no longer available, and you should confirm details directly with the relevant business before relying on them.

While we prohibit content that is abusive, harassing, threatening, defamatory, obscene, discriminatory, false, or otherwise in violation of these Terms, and we provide tools to report such content, we do not pre-screen all User Content and are not responsible or liable for it. Consistent with Section 5.5, we are not the publisher or speaker of User Content and assume no responsibility for any error, omission, or inaccuracy in it, or for any loss or damage of any kind incurred as a result of the use of any User Content posted on the App.

You acknowledge that Locals Only LLC is not responsible for the conduct of any business or user, on or off the App, and that your dealings with any business or user, including any purchase, transaction, or reliance on a posted offer, are solely between you and that business or user. To the fullest extent permitted by law, Locals Only LLC disclaims all liability arising out of or relating to any User Content or your interactions with any business or user.

6. Prohibited Conduct

You agree not to:

Use the App for any unlawful purpose or in violation of these Terms
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Harass, bully, threaten, or intimidate other users
Post content that is defamatory, obscene, hateful, or sexually explicit
Collect or harvest personal data of other users without their consent
Use automated tools, bots, scrapers, or scripts to access or interact with the App
Attempt to gain unauthorized access to any part of the App or its infrastructure
Interfere with or disrupt the App's servers, networks, or functionality
Post content that infringes on any copyright, trademark, or other intellectual property right
Abuse the content reporting system by filing false or bad-faith reports
Circumvent or attempt to circumvent any rate limits or usage restrictions

7. Paid Features

The App does not currently offer any paid features or in-app purchases. If we introduce paid features in the future, the applicable pricing, payment terms, and processing details will be presented to you at the time of purchase and will be governed by additional terms incorporated into these Terms.

8. Follows and Direct Messages

8.1 Following

You may follow other users and businesses. Following a user allows their posts to appear in your feeds. You may unfollow any user at any time.

8.2 Direct Messages

The App supports one-on-one direct messaging between users. Group messaging is not supported. You are solely responsible for the content of your direct messages. Misuse of direct messaging to harass or harm other users is a violation of these Terms.

9. Third-Party Services

The App uses third-party services including cloud infrastructure and authentication providers. Your use of the App is subject to the terms and privacy policies of those third-party providers. We are not responsible for the practices of any third-party services.

10. Intellectual Property and Copyright

10.1 Our Intellectual Property

All content, features, branding, and functionality of the App, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of Locals Only LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the App without our express written permission.

10.2 Copyright Complaints

We respect the intellectual property rights of others and expect users of the App to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

10.3 Notice of Infringement

If you believe that User Content on the App infringes a copyright you own or control, you may submit a written notice to our Designated Agent identified in Section 10.6. The notice must include the following:

Your physical or electronic signature.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing, together with information reasonably sufficient to permit us to locate the material, such as the relevant post or username.
Your name, address, telephone number, and email address.
A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

10.4 Counter-Notification

If you believe that your User Content was removed or disabled as a result of mistake or misidentification, you may submit a written counter-notification to our Designated Agent. The counter-notification must include the following:

Your physical or electronic signature.
Identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled.
A statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
Your name, address, and telephone number, a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, the United States District Court for the Eastern District of Virginia, and a statement that you will accept service of process from the party who submitted the original notice or its agent.

10.5 Repeat Infringers

In appropriate circumstances, we will disable or terminate the accounts of users who are repeat infringers.

10.6 Designated Agent

Notices of infringement and counter-notifications must be sent to our Designated Agent:

Email: info@localsonlyapp.us

Address: 4426 Washington Blvd, Arlington, VA 22201

11. Termination

11.1 Termination by You

You may delete your account at any time through the App's settings. Upon deletion, your profile and posts will be removed from the platform. Some data may be retained as described in our Privacy Policy.

11.2 Termination by Us

We reserve the right to suspend or permanently terminate your account at any time, with or without notice, if we determine that you have violated these Terms or that your conduct poses a risk to other users or the platform. We are not liable to you or any third party for any termination of your account.

11.3 Effect of Termination

Upon termination, your right to use the App immediately ceases. Sections 5.1, 5.6, 5.7, 5.8, 10, 12, 13, 14, and 15 of these Terms survive termination.

12. Disclaimers

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE SERVICE. WE DO NOT WARRANT THAT THE APP WILL BE SECURE, FREE FROM VIRUSES, OR THAT DEFECTS WILL BE CORRECTED.

WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER ON OR OFF THE APP. YOUR USE OF THE APP IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOCALS ONLY LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

14. Governing Law; Dispute Resolution; Arbitration

14.1 Governing Law

These Terms, and any dispute arising out of or relating to these Terms or the App, are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in this Section 14.

14.2 Informal Resolution First

Before initiating arbitration, you and Locals Only LLC agree to attempt to resolve the dispute informally for a period of at least 60 days. To begin, you must send a written Notice of Dispute to info@localsonlyapp.us that describes the dispute and the relief sought. We will send our Notice of Dispute to the email address associated with your account. Completion of this informal process is a condition precedent to initiating arbitration, and any applicable limitations period is tolled while the process is pending.

14.3 Agreement to Arbitrate

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. Except for the claims described in Section 14.6, you and Locals Only LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App will be resolved by binding individual arbitration rather than in court. Arbitration is more informal than a lawsuit. There is no judge or jury, discovery is limited, and an arbitrator's decision is subject to limited review.

14.4 Arbitration Procedures

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by these Terms. The AAA Rules are available at www.adr.org. The arbitration will be conducted in English. If the amount in dispute is $25,000 or less, you may elect to have the arbitration conducted by telephone, by video, on the basis of written submissions alone, or in person at a location that is mutually agreed or in the county where you reside. Locals Only LLC will pay AAA filing and arbitrator fees to the extent required by the AAA Consumer Arbitration Rules and applicable law.

14.5 Class Action Waiver

YOU AND LOCALS ONLY LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may not preside over any representative or class proceeding. If this Section 14.5 is found to be unenforceable as to a particular claim or request for relief, that claim or request will be severed and resolved by a court as provided in Section 14.9, and all other claims will proceed in arbitration.

14.6 Exceptions to Arbitration

Notwithstanding this Section 14, either party may (a) bring an individual claim in small-claims court if the claim qualifies, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to address the actual or threatened infringement, misappropriation, or violation of intellectual property rights or unauthorized access to the App.

14.7 Right to Opt Out

You may opt out of the arbitration agreement set forth in Sections 14.3 through 14.5 within 30 days after you first accept these Terms. To opt out, send written notice to info@localsonlyapp.us stating your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out has no effect on any other provision of these Terms.

14.8 Mass Arbitration; Batching

If 25 or more Notices of Dispute raising similar claims are submitted by or with the coordination of the same or coordinated counsel, the parties agree that the claims will be resolved in sequential batches of no more than 50 claimants each. A small number of bellwether arbitrations will be conducted first to inform the resolution of the remaining claims. Any applicable limitations period is tolled for claims awaiting assignment to a batch. The parties agree that this Section 14.8 is essential to their agreement to arbitrate and is intended to promote the efficient resolution of disputes.

14.9 Forum for Non-Arbitrable Disputes

For any dispute that is not subject to arbitration, including any dispute that proceeds after a finding that the arbitration agreement does not apply or after you opt out, you and Locals Only LLC consent to the exclusive jurisdiction of the Arlington County Circuit Court or the United States District Court for the Eastern District of Virginia, Alexandria Division, and you consent to personal jurisdiction in those courts.

14.10 Severability; Survival

If any portion of this Section 14, other than Section 14.5, is found to be unenforceable, that portion will be severed and the remainder of this Section 14 will be enforced. This Section 14 survives termination of these Terms.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you through the App or by other means. Your continued use of the App after changes become effective constitutes your acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, please contact us:

Locals Only LLC

Email: info@localsonlyapp.us

Website: localsonlyapp.us